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Return Policy

WE OFFER A 90-DAY RETURN POLICY

We want you to be happy with your Helly Hansen gear, that is why we offer a 90-day return policy. If you are not satisfied with your product for any reason, you can return it within 90 days. The product must not be used, remain in its original ‘as delivered’ condition and still have all its tags attached. *Lifa Face Masks are not eligible for returns due to health & safety reasons.

EXCHANGES

We are sorry but at this time we are unable to process exchanges on goods purchased. If you require a different size or color we recommend that you send back the unwanted goods for a refund and place a brand-new order.


REGISTER THE RETURN

Register your return below by logging into the Global-E portal. Once you have provided your order number and email address you will be able to confirm your return and obtain a subsidized shipping label that allows you to send the parcel back to our central processing facility in The Netherlands. Once the goods are back a refund will be processed (less the cost of your agreed returns shipping) against your payment method.



Click here for international returns.