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Free standard shipping on orders over 100 €. 90-day free returns.
If you are not satisfied with your product for any reason, you can return it to us or exchange for a different color/size within 90 days of receiving it. We will issue you a full refund for the price you paid for returned items.
ITEMS MAY BE RETURNED IF:
The products are unwashed and unused (you can of course try the item on for fit)
The product is in its original undamaged packing (a carefully opened package is fine)
All tags are attached
The product is complete (e.g. both items of a pair must be returned)
You have kept your proof of postage in case the return is lost in transit
Our Customer Care team are here to help you with any questions you may have regarding Helly Hansen:
Products you have
Products you want or have seen
Technology or performance questions you may have
Order or exchange/return queries relating to your online shop with us
HellyHansen.com account issues
Use the menu to find out further information and get in touch with us.
HELLY HANSEN ONLINE SHOP INQUIRIES
For inquiries concerning products or existing online transactions from our Online Shop, please visit our Contact Us page.
PRODUCT RELATED INFORMATION
If you have warranty claims or product related questions, please visit our Warranty and Product Feedback page.
WASHING INSTRUCTIONS
If you would like to know more about how to apply the appropriate after care to your Helly Hansen product, please visit our Washing Instructions page.
