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Frequently Asked Questions

I HAVE JUST PLACED AN ORDER. CAN I CANCEL OR CHANGE IT?

HOW DO I PROCESS A RETURN OR EXCHANGE?

HOW DO I USE MY PROMOTION CODE?

HAS MY ORDER BEEN SHIPPED?

TRACK YOUR ORDER AND VIEW HISTORY

I ORDERED AS A GUEST AND CANNOT SEE MY ORDER HISTORY ONLINE?

I HAVE SEEN AN ITEM BUT IT NO LONGER SEEMS TO BE IN STOCK

CAN I ORDER SPARE PARTS?

DO YOU OFFER A REPAIR SERVICE?

DO YOU HAVE A SIZE CHART?

HOW DOES YOUR DELIVERY SERVICE WORK?

AN ITEM IS MISSING FROM MY ORDER

I HAVE RECEIVED AN INCORRECT ITEM IN MY ORDER

HOW DO I PAY FOR MY ORDER?