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Free standard shipping on orders over $100. 90-day free returns.
In order to receive your order before Christmas, please place your order online before 10:00 AM PST on December 11th.
While our couriers expect to deliver all orders placed within this timeframe before December 25th, Helly Hansen does not take responsibility for delays in delivery or processing at customs. Therefore, we recommend you place holiday orders in advance of this deadline to ensure timely delivery. Please note Helly Hansen cannot make amendments or cancel orders that have already been placed. If our delay means you miss a deadline please make use of our 90-Day free returns process which can be found under the returns section of our Customer Service pages on Hellyhansen.com.
To protect the safety of our staff, we are strictly adhering to Washington State regulations in our warehouse to prevent the spread of COVID-19. As we are seeing higher order volumes than usual, this may mean processing and delivery times are affected. Please wait at least 10 days before contacting customer service about your order.
Holiday Customer Care Hours (PST):
Wednesday 23rd December: 07.00 AM to 12.00 PM
Thursday 24th December: CLOSED
Friday 25th December: CLOSED
Monday 28th December: 07:00 AM to 04:30 PM
Tuesday 29th December: 07:00 AM to 04:30 PM
Wednesday 30th December: 07:00 AM to 04:30 PM
Thursday 31st December: 07.00 AM to 12.00 PM
Friday 1st January: CLOSED