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Customer Service


Currently our warehouse is working under limited operations in accordance with local authority guidelines for COVID-19. As a result, we are only shipping orders once per week. Additionally, our third-party carriers are experiencing delays in some areas. We thank you for your patience and understanding in the event that your order may be delayed as we work to adhere to social distancing and safety protocols.

The cost of shipping is:
CountryStandard shippingExpress shippingFree shipping treshold


12.00 CAD
40.00 CAD
100 CAD

Please note:

  • Although it is our goal to deliver within the above mentioned lead times, delivery dates are not guaranteed as shipments are handled by third parties.
  • Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by payment authorisation.
  • Orders will be processed in accordance with the Terms and Conditions of sale.
  • We are unable to redirect orders once items have been dispatched.


Taxes and duties are calculated according to your shipping destination and itemised in the checkout page and on the Order Confirmation.