WARRANTY AND PRODUCT FEEDBACK
For more than 140 years, professionals, athletes, and explorers have trusted their lives to Helly Hansen apparel. Helly Hansen stands behind this legacy with a robust warranty program. Helly Hansen apparel is covered by a limited lifetime warranty in North America and a two (2) year from purchase date warranty in the rest of the world, while Helly Hansen shoes are covered for one year.
If a Helly Hansen warranted product fails due to manufacturing defect, Helly Hansen will repair or replace the product without charge. Helly Hansen will use reasonable discretion to determine the validity of warranty claims. The Helly Hansen warranty does not cover garments damaged due to an accident, improper care, negligence or normal wear and tear.
If you’d like to make a warranty claim, please fill out the following form: